Privacy Policy.

This is Creative Enterprise (TICE)
Version 5 – Last Updated 14.04.2025

At This is Creative Enterprise (TICE), we respect your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you engage with our services, visit our website, or communicate with us.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Key Principles

  • We use your data to deliver a better experience for schools, students, parents, and supporters.

  • We respect your privacy and meet all UK data protection requirements.

  • We do not sell your personal data to third parties.

1. Who This Policy Applies To

This policy applies to you if you are:

  • A school, business supporter, student, volunteer, or employee

  • Someone who accesses our services, emails, calls, or visits our website

  • A participant or applicant in our programmes or opportunities

2. Who We Are

This is Creative Enterprise (TICE) is the Data Controller responsible for your personal data. If you have any questions about this Privacy Policy or would like to exercise your rights, contact:

Email: hello@thisiscreativeenterprise.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk, but we encourage you to contact us first to resolve any concerns.

3. What Personal Data We Collect

We may collect the following types of personal data:

  • Identity Data: Name, date of birth, age, gender

  • Contact Data: Email, phone number, postal address

  • Employment/Education Data: School or employer details, work experience applications

  • Demographic Data: General information for statistics or programme improvement

  • Digital Data: IP address, browser type, cookie data

  • Other: Photos, videos, opinions, survey responses

We do not knowingly collect special category data unless it is necessary and provided with your explicit consent (e.g. for safeguarding or health disclosures).

4. How We Use Your Personal Data

We will only use your personal data when legally permitted, including:

  • To provide services and updates you’ve requested

  • To respond to enquiries or feedback

  • To evaluate and improve our programmes

  • To comply with legal obligations

  • With your consent, to send you marketing or event-related information

We will never use your data for automated profiling or decision-making.

5. Lawful Bases for Processing

  • Consent – where you have given us permission

  • Contractual Obligation – where processing is necessary to fulfil our agreement with you

  • Legal Obligation – where processing is required by law

  • Legitimate Interest – to further our charitable aims in a way that doesn’t override your rights

6. Volunteers, Students & Under-18s

If you’re involved in a TICE programme as a volunteer or under-18 participant:

  • We may collect safeguarding and emergency contact details

  • Parental/guardian consent is required for digital communications with under-18s

  • All data is handled securely and lawfully for safeguarding and project administration

7. Who We Share Your Data With

We only share personal data with:

  • Third-party service providers (e.g., email systems, CRM software) under strict data protection terms

  • Law enforcement or regulators where legally required

  • Research agencies working on our behalf (optional and anonymised)

We never sell your data.

8. Cookies and Tracking

Our website uses cookies to improve functionality and track general usage. These cookies do not collect identifiable personal data.

You can manage or disable cookies in your browser settings. See our separate Cookie Policy for more details.

9. Marketing and Research

  • We operate a strict opt-in policy for marketing communications.

  • You can unsubscribe at any time via email or the link in our emails.

  • We will not send marketing to children under 13.

  • Feedback and research participation is always voluntary and anonymised where possible.

10. Data Security

We implement appropriate physical, technical, and administrative security measures to protect your data from loss, misuse, or unauthorised access.

Access to your data is limited to those with a legitimate role, and all staff and third-party providers are subject to confidentiality agreements.

11. Data Retention

We only keep your data as long as necessary to fulfil its purpose, including:

  • Legal, regulatory, or contractual requirements

  • Programme administration and evaluation

  • Historical and statistical reporting (anonymised)

When no longer needed, your data will be securely deleted or anonymised.

12. Your Rights

Under UK data protection law, you have rights including:

  • Access to the data we hold about you

  • Correction of any inaccuracies

  • Deletion of your data (where applicable)

  • Restriction or objection to certain processing

  • Data portability

To exercise your rights, contact us at: hello@thisiscreativeenterprise.com
We may ask for proof of identity. We aim to respond within one month.

13. Work Experience & Opportunity Listings

If you submit a work experience or opportunity listing:

  • Information is stored on our server and may be published on our website

  • Listings may contain contact information that is shared publicly

  • You are responsible for ensuring content is legal, accurate, and appropriate

  • We may remove unsuitable listings at our discretion

14. Comments on the Website

We do not allow open comments on our website to protect privacy and maintain a safe digital space.

15. Updates to This Policy

We regularly review this Privacy Policy. If laws change or our practices evolve, we will update this notice. Check the website for the most current version.