Accessibility Statement

Our commitment and legal obligations

We commit to ensuring the communications we produce are clear and accessible to the widest range of people. We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.

SUMMARY

This report describes the conformance of the thisiscreativeenterprise.com Web site with W3C's Web Content Accessibility Guidelines (WCAG) 2.1.

Based on this evaluation, this Website is close to meeting WCAG 2.1 (A) , Conformance Level A and WCAG 2.1 (AA) , Conformance Level Double A. Limitations are available below.

BACKGROUND ABOUT EVALUATION

Conformance evaluation of Web accessibility requires a combination of semi-automated evaluation tools and manual evaluation by an experienced reviewer. The evaluation results in this report are based on evaluation conducted on the following date(s): 31st October 2020. The Web site may have changed since that time.

WEB STANDARDS AND TECHNOLOGIES

We have developed the website so that it works on the widest number of devices and web browsers as possible. The site has been tested with automated accessibility testing software. It is also compatible with assistive technologies such as JAWS and Dragon Naturally Speaking.

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

TECHNICAL INFORMATION ABOUT THIS WEBSITE’S ACCESSIBILITY

This website is not fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.

KNOWN LIMITATIONS

It has not been possible to ensure that the website meets WCAG 2.1 (A) at the current time because:

• The visual page building tool used to build many of the pages creates empty tags for components or links that use icons.
• The visual page building tool does not always create form elements that follow accessibility guidelines.

It has not been possible to ensure that the website meets WCAG 2.1 (AA) at the current time because:

• Many of our downloadable documents are not accessible
• Some of our legacy videos do not have subtitles or closed captions
• Some images may not have alternative text descriptions.
• Other decorative and spacer images may not have null alternative text
• Much of the text on the website is not written in Plain English
• Social media content that is fed into the website may not always be accessible

CONTACT US

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

ALTERNATIVE VERSIONS

If you are not able to access a service or content on the website, contact hello@thisiscreativeenterprise.com . Please include details of the content you need and the required format. We will then work with the team who own the service/content to get you what you need.

ISSUES AND COMPLAINTS

To report an issue with the website or to make a complaint, please contact hello@thisiscreativeenterprise.com We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry. If you feel we have not answered your complaint satisfactorily, please contact us again.

ENFORCEMENT PROCEDURE

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 31st October 2020.